Category Archives: Non-Fiction

Paw Prints on My Heart
Molly Jean Rowe

9781911175704 Shy, the traumatised Labrador rescued from a puppy farm, arrives on the brink of a breakdown. Several months after losing their German Shepherd, Molly and her husband John decide to look into re-homing an elderly dog or a dog with special needs. Along came Shy, a six year old Labrador, terrified of people and desperately in need of a loving home. It was never going to be easy taking on such a very needy dog.
Paw Prints on My Heart lets you share the first twelve months of the journey that turned this little dog’s life around. It’s a very personal and true story that has been written to encourage people who are thinking about adopting a rescue dog, to open their hearts and let a sorry little soul in.
Published: June 2017
Paperback: 200 pages
Price: £8.50
ISBN: 9-781911-175704


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Molly Jean Rowe is not a celebrity or a writer; she’s a housewife, a wife, mother, grandmother and great-grandmother who loves her family and has a great love of animals especially horses and dogs. At an early age in Molly’s life her father brought home a collie puppy. It was the runt of the litter and Molly fell in love. They were inseparable. This marked the beginning of her love for dogs. Throughout her life, Molly has had many dogs, most of them rescue dogs. She has given them a loving home for life. Molly was never able to own a horse until she was in her mid-forties but since that time she has owned six horses and has never sold one of them; just like her dogs, they have a home for life. She loves riding and showing her horses in hand and has many rosettes. Writing her first book was not easy but Molly wanted people to understand the ill treatment that takes place in some puppy farms and the trauma that many dogs suffer, in the hope that it will contribute in some way to their welfare.
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Detailed survey of the Shropshire Botanical Society.
Alex Lockton & Sarah Whild

frontcover The Shropshire Botanical Society is a not-for profit organization that is open to all botanists in the county and elsewhere, whatever their level of botanical skill. We hold field meetings, produce a bi-annual newsletter and hold indoor meetings with speakers. Our main remit is to provide a forum for recording the distribution of vascular plants, bryophytes and stoneworts within the vice-county, to provide botanical recording data for the conservation of plants and their habitats, and to provide training opportunities for botanists who wish to improve their identification or recording skills. All of our members and committee officers are volunteers and we always welcome new botanists. Many of our members also belong to the Botanical Society of Britain and Ireland, the national organization for all amateur and professional botanists.
Published:1st March 2015
Hardback:454 pages
Price:£35.00
ISBN:9-780953-093724

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To find out more, visit www.bsbi.org.uk – all of our field meetings and newsletters are on the Shropshire page of this site.
 

Travels of a Hard-Rock Mining Engineer
Martin Stoakes

TOAHRM_Cover Travels of a Hard-Rock Mining Engineer is a chronicle of the travels and experiences of a hard-rock mining engineer during the last half of the 20th century. It gives a vivid and an instructive insight into the generally little known subject of hard-rock mining, often in remote locations. Various mining projects are described in detail and provide a fascinating insight into the complexities of mine design and evaluation. Martin Stoakes worked on 125 mining projects in thirty-seven different countries over a forty-four year period. His graphic account of the sometimes nerve-racking conditions and locales that he experienced includes encounters with Shining Path guerrilla fighters in Peru, MNLF Islamic fundamentalists in the Philippines and the RPF guerrillas in Rwanda/Uganda. Hard rock mining was never for the faint-hearted.
Published:1st Feb 2015
Paperback:638 pages
Price:£25.00
ISBN:9-781909-644441

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Murderous fighters notwithstanding, the author's passion for narrow-boating, walking, cycling and his love of dogs give a tranquil balance and, from the early 1980s, there is a touching account of the trials and tribulations of first fostering, then adopting and raising a son into his family.

A customer-centred approach to product design and services.
Amir Azizpour

EverMediaCoverFP Outside-In Service Design is a User-Centred approach to designing products and services, aiming to give the customer a unique and memorable experience as well as optimising the business processes. Customers are the main influence on the design - the better the experience, the more chance you will have of customer retention and loyalty.
This book takes us on a practical journey to understand, appreciate and apply the Service Design approach:
* Seeing things from the customer perspective
* 14 Practical Stages of Outside-In Service Design
* How Service Design is used during business development.
* 17 Key Considerations during Service Design
* How conceptual design benefits business
* Groundbreaking theory of user expectations and experience

Publication:30th Oct 2015
Paperback:136 pages
Price:£25
ISBN:9-781909-644731
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Amir Azizpour has a background in business, technology and psychology with a passion for delivering unique and innovative solutions to ensure the highest levels of user satisfaction, experience and loyalty. He has more than 30 years experience in applying Service Design concepts to all aspects of business including Customer Services, Training, and Product Design as well as providing consultancy on Business Process, Management and Software Design.
His passion is to spread the Service Design model through training, assessment and consultancy.
I believe proper application of Service Design can seriously improve the quality of our lives. Conversely, poorly designed products and services cause stress and lower the quality of life for the users. My mission is to identify poorly-delivered products and services and help to improve them.
Amir Azizpour

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